Reversys,
Unified returns management solution
Making reverse logistics a driver of performance and circularity
Our Solution
Our services for companies seeking agile, omnichannel reverse logistics
Reversys is an innovative collaborative SaaS solution dedicated to managing product returns. It centralises and manages the entire process, from initial customer contact to refund, offering a simple and seamless omnichannel experience. Our platform offers flexible return options, complete real-time traceability, and uses a reverse OMS to optimise logistics and reduce costs. Through advanced data mining, Reversys also helps prevent fraud, analyse return reasons, and implement CSR strategies around product reuse. Our open technology integrates easily with your existing systems, transforming returns management into a lever for performance, efficiency, and customer loyalty.
Customer experience
Unify the management of your online and in-store returns by offering a distinctive, omnichannel customer experience. Transform every interaction into a positive experience that builds customer loyalty.
Transport & traceability
Reduce your return transport costs with our reverse OMS. Benefit from full traceability and automated management of carrier disputes.
Operational Excellence
Optimise your reverse logistics (traceability, warehousing, stock reintegration) with expert features and user-friendly interfaces to increase productivity and fluidity.
Reverse store
Our solution facilitates the return of your end-of-line stock from your network of shops to the warehouse by guiding employees’ actions and ensuring the traceability of flows to their final destination.
circularity
Enter the era of the circular economy. Our solution gives you the tools to manage the collection of second-life products and maximise the value of every returned item.
Date & fraud
Drive your performance with data. Analyse your feedback flows to make strategic decisions, improve your products and effectively combat fraud.
Our solution is designed for e-merchants and connected retailers, offering all the features necessary for comprehensive and efficient management of e-commerce returns.
We are here to listen to you
Key Figures on Our Impact
Concrete progress for our customers
Users
Productivity in logistics operations
every 24 seconds A return is processed with our solution
Customer reviews
Alexandre
Managing Director, SVS
(service provider for La Redoute)
Marc
Chief Information Officer
Léopold
Product Owner
Our references
contact us
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