solution : our-solutions-operational-excellence

Operational Excellence

performance at the heart of your warehouse

Need

productivity, fluidity and control

As a logistics manager, you have two objectives: to ensure the expansion of your operations while controlling costs and service quality. You are looking for measurable productivity gains, seamless collaboration between your employees, and total control over every product that passes through your warehouse. To achieve operational excellence, you need a solution that not only tracks parcels, but also actively and intelligently manages every action and process on your platform.

Solution

a platform designed for performance

Reversys is your technology partner for logistics performance. Our solution has been designed in the field to optimise your entire reverse supply chain, from upstream visibility to downstream stock recovery.

excellence opérationnelle 2.1

Full visibility and control of incoming flows

The efficiency of a warehouse begins well before the first parcel arrives at the loading bay. Our platform offers you end-to-end traceability for each product, from collection to final destination. This accurate overview of stock and products in transit is strategic: it allows you to anticipate workload, adapt your human and material resources accordingly, and drastically reduce processing delays upon receipt. You no longer suffer from arrivals, you control them.

Optimisation of processes and operator actions

Every second saved on the warehouse floor translates into increased productivity. Reversys has been designed to optimise your operators’ movements at every stage:

  • Guided management: From parcel reception to inspection, repair and loading phases, the operator is guided by clear instructions, reducing errors and training time.
  • Mobility and flexibility: The solution is available on fixed workstations as well as mobile devices (PDAs), allowing your teams to work freely in areas without cables or to perform quality checks directly upon receipt of delivery lorries.
  • Simplified dispute management: In the event of an anomaly, the operator can take a photo and document a dispute directly from their terminal. This triggers automated processes (e.g. withholding customer refunds, creating a transport dispute file) without involving a manager.
  • Integrated printing: Connected to your industrial printers, the solution prints the labels needed for re-addressing or repackaging, streamlining product flow.
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excellence opérationnelle 3.1

Stock management dedicated to returns andvalue creation

When your returns processing site is located off-site, it may be beneficial to avoid transporting goods to a storage warehouse, particularly when dealing with heavy or bulky items. Our platform has anticipated this possibility and includes a stock management module dedicated to returns and order preparation. This allows you to keep reconditioned and approved products in your warehouse to fulfil future orders, reducing transport costs and lead times.

We go even further by enabling detailed management of multi-component items. Returned an incomplete product? Our solution facilitates the automatic reconstitution of complete items ready for sale. You no longer just manage returns, you create value by transforming incomplete products into assets ready for sale.

Benefits

  • Increase your operators’ productivity with guided, optimised processes.

  • Reactive and fluid dispute handling through automated operations.

  • Operational flexibility with a high-performance solution for fixed workstations and mobile terminals.

  • Better utilisation of stock by converting returns and components into saleable products.

  • Smooth collaboration between logistics and customer service thanks to real-time information sharing.

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excellence 2

Our solution is designed for e-merchants and connected retailers, offering all the features necessary for comprehensive and efficient management of e-commerce returns.

We are here to listen to you

Key Figures on Our Impact

Concrete progress for our customers

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Users

+ 0 %

Productivity in logistics operations

0 s

every 24 seconds A return is processed with our solution

Customer reviews

"Reversys is not just software; there is a team behind it that knows exactly what it is talking about (...) This practical knowledge enables Reversys to anticipate the constraints faced by end users (...) With Reversys, getting started is intuitive."

Alexandre

Managing Director, SVS
(service provider for La Redoute)

petit bateau
“They fully understand our logistical issues. Our choice was not based solely on the technical aspects of the solution, but also on its relevance to our business and alignment with our operational requirements.”

Marc

Chief Information Officer

“We have received very positive feedback from the teams. They find it particularly useful to be able to view the history of returns and access all traceability data from a single tool.”

Léopold

Product Owner

Our references

contact us

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